I lived in Kansas from 1981-1985, 1996-2001 and from 2008 to current.
Living in Kansas three different times and being involved with high school and AAU basketball with two sons allowed me to interact with folks from WSU. Also, with my older son being an Ace and my younger son spending a year in a Kansas JUCOs (Hutchinson CC) I have been in and around Wichita many, many times.
The Shocker program is the envy of the Valley and many posters are jealous of their success. I know I am. I would love to get 9-11K purple cladded maniacs in the Ford Center. I would love to be able to pay my coach XX millions of dollars. I would love knowing that the Aces were going to dance in March. Do you know how many Thursday night reservations I have made in St Louis? When I pull up Hotwire, the damn thing automatically defaults to Thursday night.
I had first hand interaction with their former coaching staff and the current Head Coach and every contact was professional and above board. The Shockers lightly recruited my son and then made an offer after Evansville offered. They never played any recruiting games. On two occasions I was treated to either lunch or dinner by a Shocker poster and fan. Three and four years later when we visited Wichita for a game, members of the coaching staff treated this Ace parent very well.
Gregg Marshall? The Winthrop University Gregg Marshall was honest, forthright, friendly, and did not play any recruiting games. The WSU Gregg Marshall went out of his way to track down and introduce himself to a former recruit on the Aces coaching staff and recounted stories from that person's high school career. Can he be a jerk? Well, I will answer the question this way: All of us can be a jerk if the wrong thing is said at the wrong time. All of us.
It is patently wrong to negatively broad brush a whole program.